Privacy Policy (Privacy)

This document provides you (the visitors and users of the website) with regard to your privacy and security policy.
Article 1: Information collection
Article 2: Protection of information
Article 3: Information storage time
Article 4: Purpose of information collection and use
Article 5: Receiving information from partners
Article 6: Scope of information use and information sharing with third parties Article 8: Means and tools for editing personal information Article 11: Change of privacy policy

Article 1: Information collection

1.1. Automatic collection:

This system is built using NukeViet source code. Like all modern websites, we will collect your IP address and other standard web information such as: browser type, pages you visit while using the service, information about your computer & network equipment etc... for the purpose of analyzing information for security and keeping the system safe.

1.2. Collected from your own declarations:

The information you declare to us in the process of working such as: account registration, contact us ... will also be stored by us for customer care work later.

1.3. Information collection through the setting of cookies:

Like any other modern website, when you visit the website, we (or the website activity tracking or statistics tools provided by our partners) will place some data files called Cookies on the hard disk or your computer's memory.

Some of these Cookies may persist for your convenience during use, for example: saving your email in the login page so you don't have to re-enter it, etc.

1.4. Collecting and storing information in the past:

You can change your personal information at any time using the respective function. However, we will save the changed information to prevent fraud removal.

1.5. Collect information by email we send:

When you open emails sent by our software, information about whether you have opened it or not is collected. Similarly, when you click on a link in an email, the software will also collect information to know if you have interacted with the email or not.

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Article 2: Protection of information

We protect your personal data by means of passwords, firewalls, encryption and other appropriate means and only authorize the access and processing of data to the right subjects. , for example yourself or the employees responsible for processing information with you through appropriate identification steps.

Your password is stored and protected by encryption in the system's database, so it's very secure. However, we recommend that you do not reuse this password on other websites. Your password is the only way for you to log in to your member account on this website, so keep it safe. Under no circumstances should you provide password information to any person, whether to us, to NukeViet or to any other third party, unless you fully understand the risks of password disclosure. If you forget your password, you can use the " Forgot Password " function on the website. To do this, you need to provide the system with your account name or the email address you are using in your account, then the system will generate a new password for you and send it to you for you to use. You can still log in to your member account.

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Article 3: Information storage time

Most of the information collected will be stored in our database. We will store the personal information provided by the customer during the process of providing the service to the customer or until the purpose of collection is fulfilled or when the customer requests to destroy the information provided.

Article 4: Purpose of information collection and use

The information we collect will be used by us to:

- Provide customer support & care services.
- Make payment transactions & send notifications during the transaction.
- Handling complaints, collecting fees & solving problems.
- Prevent risky, prohibited or illegal activities and ensure compliance with the “User Agreement” policy.
- Measure, customize & improve services, content and appearance of the website.
- Send you information about Marketing programs, announcements & promotions.
- Compare the accuracy of your personal information during third-party checks.

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Article 5: Receiving information from partners

When using transaction and payment tools via the internet, we may receive additional information about you such as username, email address, bank account number... We check this information. with our user database to confirm that you are our customer in order to facilitate the performance of services for you.

The information we receive will be kept as confidential as the information we collect directly from you.

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Article 6: Scope of information use and information sharing with third parties

We commit to only use information internally for the purpose of serving customers as mentioned above. Only authorized employees can access customer information.

We will not share your personal information, financial information... request from the competent public authority.

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Article 7: Persons or organizations that may have access to information

As mentioned above, only authorized employees can access customer's personal information. No other organization has access to the above information without your consent or when we are required to comply with the law when requested by the competent public authority.

Article 8: Means and tools for editing personal information

You can easily edit your personal information by accessing the Personal Information Management menu.
Or follow these steps:
Step 1: Go to the Member menu / Manage personal information.
Step 2: Edit the information with the following fields: Full name; Sex; Date of birth; Signature; Avatar; Email address; Password; Security question; Phone number; Corporate tax code.

Article 9: Request to delete user's personal data and information

If you no longer need to use your account on and want to delete your personal data, you can follow these steps to ask us to delete the data:
Step 1: Access the Contact menu ( )
Step 2: Select the topic you are interested in is "Delete user data", enter additional requirements if any in the "content" section
Step 3: Select "Send"

Once submitted, your data and personal information on will be deleted. The data associated with your user account will be restored to its original state. Data uploaded by users to other systems such as DauThau.Net will be retained in accordance with the license granted to DauThau.Net.

Article 10: Address of information collection and management unit

To communicate about the collection and processing of your personal information, you can submit feedback here .

Or contact the unit responsible for support and operation:
Vietnam Open Source Development Joint Stock Company (VINADES.,JSC)
Address: Room 1706 - CT2 Nang Huong Building, 583 Nguyen Trai, Hanoi.
Hotline: 0904.634.288 , Email: [email protected] , Website:
MSDN: 0104480086 (changed from Business Registration Certificate: 0103043946 issued by Hanoi Department of Planning and Investment on February 3, 2010)

Article 11: Change of privacy policy

This Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your express consent. We will post any Privacy Policy changes on this page and, if the changes are material, we will provide a more prominent notice (including, for certain services, notify by email of changes to the Privacy Policy).

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